All too often Valet Parking and Hospitality companies make the mistake of believing that hotels can be operated in the same style and fashion as their other contracted clients. We at CitiPark recognize that there is no “cookie-cutter” approach to providing excellent services for our hotel clients. Because of this, we have formed an entirely separate division of our company with the sole responsibility of servicing our clients within the hotel and lodging industry. This allows us to pay special attention to even the most minute details and helps us focus on absolute customer satisfaction by identifying and exceeding our customers’ needs. We strive to make every hotel guest feel like there are the only patron staying on the premises.
At CitiPark we understand that to be the best, we have to hire and train the best. We do have stringent hiring practices (clean driving record, drug testing, criminal background checks, fluent in English, etc.). However, once an employee joins our team, he or she knows they have joined a special place to work where job satisfaction is high and employee morale is even higher. Through an individual division, CitiPark focuses on full-time contracted hospitality labor. Our staff is fully trained in five-star and AAA five-diamond quality standards, and we are professionally certified by the American Hotel & Lodging Association and the National Parking Association.
